Lecture An introduction to collective bargaining & industrial relations (4/e): Chapter 10 - Harry Katz, Thomas A. Kochan, Alexander J.S. Colvin

Chapter 10 - Contract terms and employment outcomes. The main contents of the chapter consist of the following: Tracing the effects of union wage increases, union effects on employment conditions, union effects on wage administration, union effects on fringe benefits, union effects on work rules, management's response to work rules.